At Avioralexen, we assist our customers with inquiries regarding our collection of Foldable Storage Boxes, Organizer Containers, Laundry Hampers, and Storage Cubes. If you have questions about dimensions, material specifications, weight capacity, or need assistance selecting the right organizer for your home or travel storage needs, our support team is ready to assist you.
Fast-Track Resolution
To help us resolve your questions efficiently, please include your Order Number in your message if you are contacting us about an existing purchase. Providing this information allows us to locate your order details quickly and provide a direct response.
Direct Contact Channels
For general inquiries, assistance, or feedback, you can reach out to us through the following channels. We aim to respond to all email inquiries within 24-48 business hours.
Address: 3419 UNCLE GENES WAY SE, CONYERS, GA 30013, USA
Business Hours
Our support team is available during the hours listed below. Please note that we are closed on Saturdays, Sundays, and major Federal/public holidays.
Operating Hours: Monday to Friday, 9:00 AM - 6:00 PM (EST/EDT)
Returns & Exchanges Notice
If you need to return or exchange an item, please refer to our Refund Policy for complete guidelines.
Important: You must contact us at sale@avioralexen.com to obtain a Return Merchandise Authorization (RMA) number and the dedicated return shipping address before shipping any items back. Please note that our Business Address listed above is for administrative purposes only and does not accept or process physical product returns. Items returned without a valid RMA number or sent to our administrative address will be refused and are not eligible for a refund.
Send Us a Message
You can also contact us by filling out the contact form available on our website. Please provide your name, email address, order number (if applicable), and a detailed description of your inquiry. We look forward to helping you organize and optimize your spaces.
